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5

Thank you for the wonderful review! We are so happy to hear we've provided you with excellent service time and again. We appreciate your loyal business - Thanks again, we'll see you next time!

- Grand Rapids Motorcar
5

The best auto service center in Grand Rapids. It's easy to make timely appointments, they provide excellent service (including text updates) and I appreciate the attention to detail w regard to maintenance needs of my Jeep, with items that need to be fixed now, and later. Service techs are all certified, trustworthy, and they take great care of our cars. Cody is a great service rep, he provides clear communication and updates, and I appreciate having one consistent rep who gets to know me and our vehicles. They also offer coupons that help w costs, too! Highly recommend GR Motor, you simply won't find this kind of service and care elsewhere in town.

Mar, I will be sure to pass along your great review to the rest of our team! It was a pleasure helping you find what you need and getting you back on the road as soon as possible. We pride ourselves on our customer service skills, so it’s great to hear that we are doing our job right! Please do not hesitate to call if there is anything else we can do for you. Thank you, Mar!

- Grand Rapids Motorcar
5

Review: Exceptional Service When We Needed It Most! I cant say enough good things about the incredible team at GR MotorCar! My family and I were stranded 3 hours away from home when our car broke down, (alternator went out) and we were really starting to feel the pressure of being stuck in an unfamiliar area. Once our insurance found a shop that was willing to look at it right away, we knew we werent alone. We assumed we would have to either rent a car and come back down to pick up ours when it was fixed. Or get a hotel and stay until it was fixed. We have a 4yr old, and didnt want us to have to wait any longer. So they jumped right on it and got it fixed in under 3hrs! They went above and beyond to accommodate our situation, providing excellent service while treating us like friends. Everyone was incredibly friendly, professional, and thoughtful, making a stressful situation so much easier to handle. We couldnt have asked for a better experience, especially in such a tight spot. Im so grateful for their help and highly recommend them if youre ever in need of an auto repair shop that truly cares about their customers! Thank you again, Grand Rapids Motorcar, for saving the day!

5

Review: Exceptional Service When We Needed It Most! I can’t say enough good things about the incredible team at GR MotorCar! My family and I were stranded 3 hours away from home when our car broke down, (alternator went out) and we were really starting to feel the pressure of being stuck in an unfamiliar area. Once our insurance found a shop that was willing to look at it right away, we knew we weren’t alone. We assumed we would have to either rent a car and come back down to pick up ours when it was fixed. Or get a hotel and stay until it was fixed. We have a 4yr old, and didn’t want us to have to wait any longer. So they jumped right on it and got it fixed in under 3hrs! They went above and beyond to accommodate our situation, providing excellent service while treating us like friends. Everyone was incredibly friendly, professional, and thoughtful, making a stressful situation so much easier to handle. We couldn’t have asked for a better experience, especially in such a tight spot. I’m so grateful for their help and highly recommend them if you’re ever in need of an auto repair shop that truly cares about their customers! Thank you again, Grand Rapids Motorcar, for saving the day!

5

I would highly recommend them!!!

Thank you so much for your kind words, Marsela! We truly appreciate your 5-star rating and recommendation of our services at Grand Rapids Motorcar Service. It's our goal to provide excellent and efficient service to all of our customers, and we're glad to hear we delivered that for you. We hope to see you again in the future for all of your car service needs. Thanks for choosing us!

- Grand Rapids Motorcar
5

Very responsive, easy to work with.

Thank you so much for your kind words, Kelly! It was a pleasure serving you at Grand Rapids Motorcar Service. We strive to provide excellent customer service and we are glad to hear that we were able to meet your expectations. We look forward to working with you again in the future. Drive safe!

- Grand Rapids Motorcar
5

Thank you so much for your kind words and 5-star rating, Terry! We are delighted to hear that you had a positive experience at Grand Rapids Motorcar Service. Our team strives to provide top-notch customer service and quality car maintenance services. We truly appreciate your support and we look forward to serving you in the future. - The Grand Rapids Motorcar Service Team

- Grand Rapids Motorcar
5

I give this score due to the level of professionalism and their ability to keep me informed 100% of the time. Clean, fair pricing, good quality parts and a warranty. Extremely easy to do business with. My 2015 with 165K on it runs like brand new thanks to the outstanding advise and service I get here...thanks so much Tom and crew!!

Thank you, Eric, for taking the time to leave such a kind review for Grand Rapids Motorcar Service! We are thrilled to hear that our team's professionalism and communication have met your expectations and helped your 2015 car run like new. We pride ourselves on providing clean, fair pricing, high-quality parts, and excellent customer service. Thank you for choosing us as your trusted auto service provider. We appreciate your business and look forward to serving you again in the future. Best, The Grand Rapids Motorcar Service Team.

- Grand Rapids Motorcar
5

Thank you for taking the time to leave us a 5-star review, Michael! We're delighted to hear that you had a positive experience at Grand Rapids Motorcar Service. Our team works hard to ensure that our customers receive top-notch service, and we're glad to know we hit the mark. We appreciate your support and look forward to serving you again in the future.

- Grand Rapids Motorcar
5

Excellent service from a great staff. Great advice from Cody on future break work! I always enjoy seeing and saying hello to the people at Grand Rapids Motor Car.

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