I do a lot of work on my car myself, but needed to bring my Pontiac Vibe in for a diagnosis. I half-expected the outcome (engine needs to be replaced) but still left extremely satisfied despite choosing to not get my car repaired here. Tyler is a fantastic service advisor! He was able to listen to my concerns and work with me. He and one of the techs, Sam, invited me into the shop to see my car and discuss what was going on with it. I spent just shy of $400 just in diagnostic fees which I believe to be very worth it! They use Auto Text Me which sends photos, diagnostic info, and informational videos directly to my phone. I was also able to communicate to Tyler directly through this service, which was extremely convenient as my job doesn’t always allow me to have time to take a phone call. Definitely recommend this shop for service and diagnostics! I’ll be back whenever my new car needs a job I’m not capable of completing.

GRMotorcar does an excellent job on everything that I have had done at their shop.

Professional and courteous staff. Very helpful and had my car ready earlier than expected

I have been with GR Motorcar Service for over 10 years and for three different vehicles. The service work is excellent and personable. Their recommendations are always right on target and quotes are fair. I trust them with all of my vehicles.

Very satisfied with their work performance and also there care of customers very professional. I am very satisfied will be back.

Grand Rapids Motorcar has an incredibly professional and technically advanced maintenance team that I trust with all my vehicles.