The team was challenged with my 2007 BMW 335i to perform an oil pan gasket change, which requires the engine to be lifted off the frame. Further, my car has been with me since new, has 142K miles, and has been meticulously maintained. During the engine replacement process, damage occurred to the front quarter panel as the engine made contact with the vehicle surface. GR Motorcars took responsibility for the problems, fixed the damage perfectly, fixed a couple other dents, and performed some complimentary service work as well. Problems happen all the time in life. It is what you do to fix things that matter. The service manager Rob and his team did the "right thing" every step of the way. This was my first experience with GR Motorcars. I highly recommend them and that is great praise from a very fussy car guy.