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In order for our ASE master technicians to have the time to make sure your vehicle is safe, reliable, and efficient we ask that all appointments are dropped off for the day.
If you have an emergency vehicle repair need or require an appointment today,
 please call our shop at (616) 209-7115 and speak with one of our service advisors.
 We will do our best to accommodate your vehicle.


Please describe the symptom.

When did the symptom first occur?

Is the symptom constant or intermittent?

Has the symptom become worse or stayed the same?

Did any other issue begin to occur at about the same time as the symptom?

Has this symptom ever occurred before?

What are you doing with the car when the symptom occurs? Please check all that apply:

Would you like someone to ride with you when you drop the car off to observe the symptom?

These questions help our Technicians find and fix your vehicle's concern(s) more efficiently which results in the saving of your time, money and also getting your vehicle back to you in a timely manner.


PLEASE NOTE: The date and time you requested may not be available.
We will contact you to confirm your actual appointment details.

FOR ALL CONFIRMED APPOINTMENTS: Please drop your vehicle off for service at your confirmed appointment time and be prepared to leave it with us for the day.

Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.