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Grand Rapids Auto Repair

560 reviews
(616) 202-5655
2735 29th Street SE, Grand Rapids, MI 49512
Mon - Fri: 7:45 AM - 5:00 PM
Financing Available
5

I recently had the pleasure of using GR Motor Car Service, and I couldn’t be more impressed with the experience. From start to finish, their team provided exceptional customer service, professionalism, and attention to detail.Scheduling was easy and convenient, and they were very responsive to my questions. I will definitely be using their services again in the future! Marilyn Hazard

Hi Marilyn, Thank you so much for your kind words, the wonderful review and for the opportunity to service the BMW. We're thrilled to hear that your experience—from scheduling to service—met your expectations. Providing responsive, professional, and detail-oriented care is exactly what we strive for every client. It was such a pleasure to work with you. We truly appreciate your support and look forward to assisting you again in the future! - Lisa, Rob, and the Team

- Grand Rapids Motorcar
5

Brought in one of my Saab 9–5s for a wheel alignment. The technicians were helpful in addressing issues that may have caused the misalignment and recommendations on how to improve the issue. But the adjustments done were excellent and helped fix much of the misalignment. The team was timely, responsive, and did not charge for the additional assessment time and education. I will gladly take my Saabs back to GR motor car in the future.

Raj, thank you for the kind words—we truly appreciate your review. It was a pleasure getting to know you and your Saab, and seeing the level of care you put into it. Addressing concerns thoughtfully and finding solutions that align with each client’s goals is exactly what we strive for every day. We’re grateful for the opportunity to work with you and look forward to seeing you again in the future. – Rob

- Grand Rapids Motorcar
4

Great service

Hi Bruce, thank you for your kind review! We truly appreciate your continued support and are glad to hear you’ve had a great experience with our service. If there’s ever anything more we can do for you, please don’t hesitate to reach out—we’re always here to help! - Rob S.

- Grand Rapids Motorcar
5

Imagine a car repair shop that feels more like a well-run doctor’s office than a greasy garage. The floors are clean, the tools are neatly arranged, and the waiting area is orderly and comfortable. The staff explains things patiently, in plain language, without rushing you or making you feel talked down to. They take time to understand your concerns before recommending any repairs. Prices are fair—not the rock-bottom cheapest, but transparent and competitive. The work is done when promised, and the car comes back running smoothly. If the technicians notice something else that could use attention, they mention it honestly, letting you decide when or whether to take care of it rather than pushing a sale.

Hi Scott, Thank you for the thoughtful review and for trusting us with your vehicle! We're really glad to hear that the experience felt comfortable, clear, and well organized—that’s exactly what we aim for every day. Lisa and Joshua will especially appreciate the recognition. Lisa works hard to make sure everything is explained clearly and that our customers feel taken care of, and Joshua takes a lot of pride in doing quality work and keeping vehicles running their best. We truly appreciate you choosing us and look forward to helping you again whenever you need us! - Rob S

- Grand Rapids Motorcar
5

Great job. Always kept informed about all of the issues that pertain to my cars service. Never have any problems when I take my cars there.

5

Always thorough in explaining the charges. Very friendly and professional

Thank you, Bernie! We truly appreciate your kind words. Our team works hard to make sure every service is clearly explained and that our customers feel comfortable and confident throughout the process. We're glad to hear you had a friendly and professional experience, and we look forward to helping you again in the future!

- Grand Rapids Motorcar
5

Superior service. I stopped by GR Motorcar to schedule a few services, one being a burned out front headlight that needed a bulb replacement. Though it was very close to closing time they said they didn’t want me to leave without that replaced- called to get the bulb delivered & replaced it. We scheduled the remaining work needed for 2 days later. When later serviced they did a thorough inspection and outlined clearly what might be needed. They immediately understood I wanted essentials done & did not go overboard to push other costly items that could wait ( my Prius had almost 200,000 miles & is running well, but I’m trying to decide whether to replace car soon or wait). All staff were very friendly, upfront, and explained everything clearly. Communication was easy and straightforward. Thank you!

Thank you Debra for the thoughtful review and for trusting us with your Prius! We’re glad we could get that headlight taken care of before you left and help you prioritize the essentials during your visit. With a vehicle nearing 200,000 miles, we understand how important it is to balance maintenance with future plans, and we always aim to give clear information so you can make the best decision for you. It was a pleasure meeting you, and we appreciate your kind words about our team and communication. We’re here whenever you need us—whether it’s keeping your Prius going or helping you plan the next steps. - Rob Sperring

- Grand Rapids Motorcar
5

Friendly staff, great service, knowledgeable mechanics, highly recommend them

5

The receptionist, service manager, technician, and GM all came together and solved the problems I was having with my 2016 Q5. (140,000 miles old). And they completed the job at a good price. I would highly recommend GR Motors on 29th in Grand Rapids.

Lee, thank you for the outstanding review and recommendation. We truly appreciate you taking the time to share your experience — and for making the long drive to see us, especially with so many options closer to home. That trust means a great deal to our team. We take pride in working collaboratively — from the front desk to the shop floor to management — to ensure every vehicle receives the attention it deserves. We’re especially pleased we could get your Q5 back on the road at 140,000 miles and provide that service at a fair price. Thank you again for choosing GR Motors. We’re here whenever you need us. - Rob

- Grand Rapids Motorcar
5

Always great service done right the first time!

Thank you for the kind words, Eric!!

- Grand Rapids Motorcar
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Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.