Very attentive and professional. I felt very welcomed from the first time I walked into the reception area, as I had never been here before. They came highly recommended by a friend of mine from the Michiana BMW club and I was a little apprehensive, as I was having some major maintenance and repairs done to my 92 BMW 325i and had never used their service before. I needn't have worried though, as Rob met with me and detailed my service requests and then showed me around the facility and introduced me to some of the staff, including Sam, the tech who would be working on my car. Rob even arranged for Scott, one of the other techs, to drive me home to Zeeland after I left my car with them. From there, they made a very concise detailed write up of my vehicle, including pictures and recommendations for service. After I approved selected repairs, Cody went to work for a couple of days researching parts availability and getting everything coordinated. Repairs were then completed in a few days and they even delivered my car to another local company that was replacing the convertible top for me. All in all, I'm very satisfied with the service and attention my car and I received and so far so good. My first experience at GRMC has been positive and I would recommend them to anyone who needs a place they can trust to treat them and their vehicle properly. I will be back! Services: Steering & suspension repair, Oil change, Transmission, A/C installation & repair, Wheel alignment, General repairs & maintenance, Electrical repair, Engine repair, Auto engine diagnostic
Thank you for choosing Grand Rapids Motorcar to service your BMW. We really appreciate your business, and are pleased to hear you had a great experience. Look forward to servicing your future repair needs.
- Grand Rapids Motorcar