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5

Staff is very friendly and knowledgeable , upfront with pricing and great with communication!! Will be a forever customer! Grand Rapids Motor Car is a very well run establishment!

Thank you, Christine! Our team was happy to work with you and we hope to see you again at Grand Rapids Motorcar Service!

- Grand Rapids Motorcar
5

Great friendly service on my Mercedes Metris campervan

Thanks for the review, Cesar! We are glad that we were able to provide you with a great experience and promptly service your Mercedes Metris campervan! We appreciate your business at Grand Rapids Motorcar Service, it is always our pleasure.

- Grand Rapids Motorcar
5

Very happy with the customer care and service. Staff are pleasant to work with and the repair reports are thorough and well documented.

Thank you for the recommendation, Mark & Julie Stinton! We are glad to see that your experience with our services was excellent. See you again at Grand Rapids Motorcar Service!

- Grand Rapids Motorcar
5

I bought a 2015 Chrysler Town n Country with an extended warranty on it and long story short had a ton of transmission problems. Grand Rapids Motor Car handled everything with the warranty company and the dealership I bought it from, and had been running excellent since. I trust these guys. Cody was extremely helpful. I also had them work on my 2014 Jeep Cherokee. And they are reasonably priced... highly recommended...

Mark, thank you for the great review at Grand Rapids Motorcar Service =. Our goal is to provide our customers with excellent service at competitive prices. We're glad we could repair the transmission on your 2015 Chrysler Town n Country and 2014 Jeep Cherokee vehicle. We appreciate your positive feedback and look forward to helping you again anytime you need us!

- Grand Rapids Motorcar
5

I was told by a dear Christian friend who knows everything about my make of automobile and my vehicle in particular, that the owner of GRMotorCar and all those on his team are consummate professionals. And he assured me that they, just like my friend, have integrity. They are honest. They talk straight. They put their customers first. They listen carefully, patiently to descriptions of problems. In plain English they explain what must to done to make the problems go away. They are up-front about costs. They do not promise what they cannot deliver. They proactively offer recommendations for achieving the reliability and efficiency of the vehicles brought to them. In summary, these are people I trust. And, I like them. Who could ask for anything more?

5

Tom and his staff are 2nd to none. They really value their customer and they value your vehicle as it were their own

5

Great experience! Cody & Steve are amazing !

Thank you for the great review, Troy! We are pleased that our team, notably Cody and Steve, was able to promptly service your vehicle. Your satisfaction is our top priority, and we strive to provide exceptional service to all of our customers. We appreciate your business and look forward to serving you again in the future. See you next time at Grand Rapids Motorcar Service!

- Grand Rapids Motorcar
5

I've been using GR Motorcar for over 10 years. Their customer service is phenomenal and they've been able to diagnose/fix every issue I've ever had with multiple makes/models. I recommend them to family/friends every chance I get!

Thank you for your continued patronage, Timothy! We take immense pride in providing exceptional customer service and are grateful for the trust you have placed in us over the years. We're glad we could provide excellent customer service at a competitive price for the past 10 years. See you next time at Grand Rapids Motorcar Service.

- Grand Rapids Motorcar
5

Transmission line repair.

Darrell, I will be sure to pass along your great review to the rest of my team at Grand Rapids Motorcar Service! It was a pleasure servicing your transmission line repair and getting you back on the road as soon as possible. We pride ourselves on our customer service skills, so it’s great to hear that we are doing our job right! Please do not hesitate to call if there is anything else we can do for you. Thank you!

- Grand Rapids Motorcar
5

Absolutely the best service in West Michigan. Tom, the owner is of the highest of integrity. Fair pricing. Great communication. Rob, head of the service department, is without a doubt the best in the business. Highly highly recommend

Adam, I will be sure to pass along your great review to the rest of my team! It was a pleasure helping you find what you need and getting you back on the road as soon as possible at Grand Rapids Motorcar Service. We pride ourselves on our customer service skills, so it’s great to hear that we are doing our job right! Please do not hesitate to call if there is anything else we can do for you. Thank you, Adam!

- Grand Rapids Motorcar
Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.