Reviews - Page 3 - Grand Rapids Motorcar

Katelyn Tierman

5/15/2025

I've always recieved great hospitality from everyone I talk to here. And my service tech is always willing to talk to me about the details of my car, what it needs, and what it doesn't need. Excellent!

Thank you so much for your positive review, Katelyn! We are happy to hear that you have always received great hospitality and excellent service from our team. We appreciate your business and look forward to continuing to provide you with reliable, honest, and quality care next time.

- Grand Rapids Motorcar

Loretta Doerr

5/12/2025

Grand Rapids Motor Car is the absolute best! Not only are they extremely competent and completely professional, their facility is outstanding. I had an hour and a half appointment, I had my dog with me ordered lunch in and was able to watch the brand Pope as he emerged for the first time!! I would recommend using Grand Rapids Motor Car for any vehicle related situation!!

Logan Boehler

5/9/2025

Always a delight to work with. Very understanding, communicative and prompt. I use GR Motorcar exclusively when something goes wrong and have never been disappointed.

Katherine Scott

5/8/2025

Staff is professional, & knowledgeable. They treat me w/ respect. Answer all my concerns. I would recommend them to all, if you want your vehicle to be well cared for.

Mike Smith

5/2/2025

My experience at Grand Rapids MotorCar was exceptional. They are very knowledgeable and fixed my R107 and was very reasonable as far as the cost is concerned. I will bring my Benz there from now on.

Mike, thank you for sharing your feedback with our team! It was a pleasure to assist with your vehicle needs and we appreciate the kind words. We look forward to seeing you back next time and promise to provide another 5-star visit. Thank you.

- Grand Rapids Motorcar

Brigid Monnin

5/1/2025

Tyler provided excellent customer service! Kept me updated and offered a complimentary car wash!

Thank you so much, Brigid, for taking the time to leave such a kind review. We are thrilled to hear that Tyler provided you with excellent customer service, kept you updated, and even offered a complimentary car wash. We pride ourselves on providing top-notch service to all of our customers, and we are happy to know that you had a positive experience with us. We appreciate your support and look forward to seeing you back next time!

- Grand Rapids Motorcar

John Parmelee

5/1/2025

My experience with Grand Rapids Motorcar was excellent! From the time I was greeted at the front desk, I was impressed with the quality of service. The service manager kept me appraised of the progress of my job. He introduced me to the mechanic who would be doing the work. The mechanic accurately diagnosed the problem, made the repairs, and informed me along the way. The work was done in a timely fashion. Overall, I could not be happier. I highly recommend Grand Rapids Motorcar, especially if you have a classic that you really care about.

Thank you so much for taking the time to share your positive experience! We take great pride in providing excellent service and are happy to hear that you were satisfied with the repairs on your classic car. We appreciate your recommendation and hope to see you again in the future.

- Grand Rapids Motorcar

Toni Sherman

4/30/2025

Tom and his crew do amazing work. Tyler kept me updated every step of the way. Highly recommend.

Eric Calcatera

4/25/2025

Great staff, straight forward and extremely knowledgeable. Plan to be a repeat customer.

Joe Aldrich

4/24/2025

Best experience with a car repair shop I've ever had!! The tech took pictures of the items needing repair which they emailed to me! The service writer kept me updated throughout the time the car was there. They provided a ride home after I dropped it off and a ride back to pick it up after it was done. And, I was offered coffee and baked goodies!

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