Grand Rapids Auto Repair

Larry, thank you so much for taking the time to share this, and for trusting us with your first visit! We're glad the repairs were quick and that our team could beat both the time and cost estimates — that's exactly the kind of experience we want every client to have, especially the first time around. Honesty is something we take seriously here, and it means a lot to hear it came through. Looking forward to seeing you again! - Cody, Lisa, Gavin, Rob

Dave, thank you for taking the time to leave a review, and welcome to Grand Rapids Motorcar! We're glad we could get your ProMaster in quickly and give you a clear picture of what was going on — between the transmission, the shifter, and the rear main seal, that's a lot to diagnose accurately, and we wanted to make sure you had the full picture before making any decisions. We know a transmission diagnosis isn't the news anyone wants to hear, so we appreciate you trusting us to get it right. If there's anything we could've done better to earn that 5th star, we'd genuinely love to hear it — feel free to reach out directly. Hope to see you again down the road! - Cody, Rob (Service Manager, 616-209-7115)

Thank you so much, John! We're glad we could help get your 2022 Land Rover Defender back in top shape with the driver's headlamp replacement, oil change, and complimentary safety & maintenance inspection. Trustworthy work and great customer service are exactly what we aim for at Grand Rapids Motorcar with every visit. We appreciate you taking the time to leave a review and look forward to keeping your Defender running strong! - Rob, Ty, Joshua

Thank you so much, Mel! We really appreciate you taking the time to let us track down that noise with you — glad we could get you out on a test drive, up on the lift, and show you exactly what was going on with those rear control arm bushings. Peace of mind matters, and we're happy to hear you left with a better understanding of your car. Tyler, Sam and the team will be glad to hear this — thanks for trusting us with your vehicle, and see you at your next oil change!

Thank you, Amanda! We always aim to give our clients great service at a fair price, so this means a lot. Appreciate the review! - Cody, Ty, & Lisa

Sandra, thank you for the kind words and for being such a loyal client! Trust and great service are exactly what we aim for every time, so this really made our day. We appreciate you! - Tom & Ty

Joe, thank you so much for the 5-star review! We truly appreciate your continued trust and loyalty over the years. It means a great deal to our entire team that you continue to choose Grand Rapids Motorcar to care for your vehicle. Thank you for allowing us to earn your confidence—we look forward to serving you for many more years to come. We sincerely appreciate you! - Ty, Rob