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Grand Rapids Auto Repair

566 reviews
(616) 202-5655
2735 29th Street SE, Grand Rapids, MI 49512
Mon - Fri: 7:45 AM - 5:00 PM
Financing Available
5

​I had a fantastic experience with the team at GrandRapids Motorcar. If you're looking for a shop that actually values your time and your vehicle, this is the place to go. ​ Here is why I highly recommend them: ​Exceptional Service: Their customer service is truly top-notch. From the moment I walked in, I felt heard and taken care of. ​ Efficiency: They were incredibly quick to address all of my concerns. The entire process was seamless—they got my car in and out much faster than I expected. ​ Tailored Solutions: Instead of a "one size fits all" approach, they worked up a maintenance plan that specifically suited my needs and budget. ​Quality Work: Most importantly, my car drives great! You can tell they take pride in the quality of their repairs. ​ Huge thanks to the crew for making what is usually a stressful chore so easy. I’ll definitely be back!

Brian, thank you for the incredible review—we really appreciate you taking the time to share your experience. It means a lot to hear that you felt heard and taken care of from start to finish. Our goal is always to make the process as smooth, efficient, and tailored as possible, so it’s great to know that came through in your visit. We’re especially glad your vehicle is driving great and that the maintenance plan fit your needs and budget—that’s exactly what we aim for. Thanks again for trusting us with your vehicle. We look forward to seeing you next time! - Rob, Ty, Jake

- Grand Rapids Motorcar
5

Friendly staff and great service.

“Thank you so much, Arlene! We’re glad you had a great first experience with us. We appreciate your support and look forward to seeing you again.” - Rob

- Grand Rapids Motorcar
5

Very impressed with the efficiency, diligence and understanding here!vehicle was finished before I expected including extra procedures for future safety

Claire, thank you so much for the kind words! We’re glad we could exceed your expectations and get your vehicle back to you quickly while also taking extra steps to keep you safe down the road. It was a pleasure working with you, and we truly appreciate you trusting us with your vehicle. We’re here anytime you need us! - Rob

- Grand Rapids Motorcar
5

Excellent service

5

Hi, Thomas. Thank you for your 5-star review! We really appreciate you trusting us with your vehicle again. We're glad to hear you found our pricing reasonable—providing quality work at a fair price is always our goal. Looking forward to helping you out whenever you need us next!

- Grand Rapids Motorcar
4

Hi Akshay, thank you for choosing us for your brake service and for taking the time to leave a review. It was a pleasure to work with you. If there’s anything we could’ve done to make your experience a full 5 stars, we’d really appreciate the feedback. We hope to see you again down the road! - Rob S.

- Grand Rapids Motorcar
5

I recently had the pleasure of using GR Motor Car Service, and I couldn’t be more impressed with the experience. From start to finish, their team provided exceptional customer service, professionalism, and attention to detail.Scheduling was easy and convenient, and they were very responsive to my questions. I will definitely be using their services again in the future! Marilyn Hazard

Hi Marilyn, Thank you so much for your kind words, the wonderful review and for the opportunity to service the BMW. We're thrilled to hear that your experience—from scheduling to service—met your expectations. Providing responsive, professional, and detail-oriented care is exactly what we strive for every client. It was such a pleasure to work with you. We truly appreciate your support and look forward to assisting you again in the future! - Lisa, Rob, and the Team

- Grand Rapids Motorcar
5

Brought in one of my Saab 9–5s for a wheel alignment. The technicians were helpful in addressing issues that may have caused the misalignment and recommendations on how to improve the issue. But the adjustments done were excellent and helped fix much of the misalignment. The team was timely, responsive, and did not charge for the additional assessment time and education. I will gladly take my Saabs back to GR motor car in the future.

Raj, thank you for the kind words—we truly appreciate your review. It was a pleasure getting to know you and your Saab, and seeing the level of care you put into it. Addressing concerns thoughtfully and finding solutions that align with each client’s goals is exactly what we strive for every day. We’re grateful for the opportunity to work with you and look forward to seeing you again in the future. – Rob

- Grand Rapids Motorcar
4

Great service

Hi Bruce, thank you for your kind review! We truly appreciate your continued support and are glad to hear you’ve had a great experience with our service. If there’s ever anything more we can do for you, please don’t hesitate to reach out—we’re always here to help! - Rob S.

- Grand Rapids Motorcar
5

Imagine a car repair shop that feels more like a well-run doctor’s office than a greasy garage. The floors are clean, the tools are neatly arranged, and the waiting area is orderly and comfortable. The staff explains things patiently, in plain language, without rushing you or making you feel talked down to. They take time to understand your concerns before recommending any repairs. Prices are fair—not the rock-bottom cheapest, but transparent and competitive. The work is done when promised, and the car comes back running smoothly. If the technicians notice something else that could use attention, they mention it honestly, letting you decide when or whether to take care of it rather than pushing a sale.

Hi Scott, Thank you for the thoughtful review and for trusting us with your vehicle! We're really glad to hear that the experience felt comfortable, clear, and well organized—that’s exactly what we aim for every day. Lisa and Joshua will especially appreciate the recognition. Lisa works hard to make sure everything is explained clearly and that our customers feel taken care of, and Joshua takes a lot of pride in doing quality work and keeping vehicles running their best. We truly appreciate you choosing us and look forward to helping you again whenever you need us! - Rob S

- Grand Rapids Motorcar
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