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Grand Rapids Auto Repair

613 reviews
(616) 202-5655
2735 29th Street SE, Grand Rapids, MI 49512
Mon - Fri: 7:30 AM - 5:00 PM
Financing Available
5

My key fobs were not communicating with my BMW 330I.....the fob batteries were fairly new, but they switched them out to their brand. Interstate and codes disappeared! The problem was resolved! The mechanics are always on their game and get the job done?

Nick, thank you for the great review and for continuing to trust our team with your BMW 330i! Sometimes the smallest components can create some pretty frustrating electrical issues, so we’re glad our technicians were able to track down the key fob communication problem and get everything working properly again. We truly appreciate your confidence in our team and your continued business since 2023. Thanks for being part of the Grand Rapids Motorcar family! - Cody, Gavin

- Grand Rapids Motorcar
5

A very great experience

Hi Rick, thank you for the great review! We're glad you had a great experience with us. Looking forward to seeing you again at Grand Rapids Motorcar! -Cody

- Grand Rapids Motorcar
5

Hi Eric, thank you for the 5-star rating! We really appreciate you taking the time to leave it. If there's anything specific we can do to make your next visit to Grand Rapids Motorcar even better, we'd love to hear it. Hope to see you again soon! - Ty and Sam

- Grand Rapids Motorcar
5

Scott was a very competent mechanic with great communication skills. He was personable and easily accessible- even during non-business hours. He is a great asset to Grand Rapids Motorcar.

Hi Tony, thank you so much for the kind words and for trusting us with your classic vehicle! Scott takes a lot of pride in his work and his communication with clients, so it's great to hear that came through for you. We'll be sure to pass along your feedback to him — I know it'll mean a lot. Welcome to the Grand Rapids Motorcar family, and we look forward to seeing you again! - Rob

- Grand Rapids Motorcar
5

5

Brenda, thank you so much for the 5-star review! We really appreciate you taking the time to rate us and for trusting GRM with your vehicle. If there's ever anything we can do to make your next visit even better, please don't hesitate to reach out. We look forward to seeing you again! - Rob

- Grand Rapids Motorcar
5

We, as always, enjoyed great personal attention from Cody and GRMC was very communicative and cooperative and also was flexible in adjusting to our schedule.

Mark, thank you so much for the 5-star review and for trusting us with your BMW! It's been a pleasure taking care of your vehicles since 2021, and we're glad Cody made sure communication and scheduling worked around your life rather than the other way around. That personal attention is exactly what we set out to offer as an alternative to the dealer experience. I'll share this review with Cody and the team — we appreciate you as a client. Thanks again, Mark! - Rob

- Grand Rapids Motorcar
5

Thanks for the 5-star review, Mike! Glad we could get your GLK350 caught up on maintenance. As your independent Mercedes-Benz dealer alternative, it's great to have your trust these past couple years — see you next time! - Cody & Gavin

- Grand Rapids Motorcar
5

Mechanic department is immaculate & they were the only shop to have my oil filter in stock, plus the owner was there and quite surprised just to see, just how down to earth this gentleman is, so how can I get my oil painted face on your wall❓🤣 exceptional work, all jobs including a vehicle inspection which alerted me to future potential problems, with pictures showing what the mechanic seen, not just taking someone's word but actually taking time to photo document your vehicles, issues: WHO DOES THAT: nobody, but these guys. Above and beyond in my book ❗️💯

Troy, thank you for this! Really glad the visit stood out. Having your filter in stock isn't luck — the team works hard to keep the right parts on hand so we're not sending you home waiting. And the photo documentation on your inspection is something we take seriously: we want you seeing exactly what our techs see, not just hearing "trust us." That's the whole point — you should be able to make decisions about your vehicle with real information, not a sales pitch. Welcome to Grand Rapids Motorcar — we're glad you found us, and we're looking forward to keeping your car running right for a long time. — Rob Sperring, Service Director

- Grand Rapids Motorcar
5

This is my first experience with Grand Rapids Motorcar and I must say it was very favorable. All repairs were done quickly and professionally. I was especially pleased with their honesty. My repairs took less time than they first estimated and the cost was actually about $300 less than first estimated

Larry, thank you so much for taking the time to share this, and for trusting us with your first visit! We're glad the repairs were quick and that our team could beat both the time and cost estimates — that's exactly the kind of experience we want every client to have, especially the first time around. Honesty is something we take seriously here, and it means a lot to hear it came through. Looking forward to seeing you again! - Cody, Lisa, Gavin, Rob

- Grand Rapids Motorcar
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Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.