5

Very friendly and thorough staff members. Exceptional service in a timely manner. I was even given a loaner car until the repairs were completed with my vehicle which was crucial since I had to travel for work. I have no complaints!

Kathy, thank you so much for the wonderful five-star review and for trusting Grand Rapids Motorcar with your vehicle! We're especially grateful you chose us for your first visit. We understand how important it is to have reliable transportation, especially when work requires you to travel, and we're glad our loaner vehicle helped make the repair process more convenient. Our goal is always to provide exceptional service while making the experience as stress-free as possible. We truly appreciate the opportunity to earn your trust and look forward to building a lasting relationship with you. Welcome to the Grand Rapids Motorcar family! - Cody, Tom

- Grand Rapids Motorcar
5

5

Rusty, thank you for the 5-star review! We appreciate your business and are glad you felt you received a great value. Our goal is always to provide quality service at a fair price while keeping your vehicle safe and reliable. Thanks for choosing Grand Rapids Motorcar! - Cody, Lisa, and the GRMotorcar Team

- Grand Rapids Motorcar
5

Fantastic car repair—walked through the necessary repairs and the optional ones with clarity, kept in good communication, and I could feel the difference in the vehicle when they were done with the repairs. Thank you!

Stephen, thank you for the fantastic 5-star review! We really appreciate you taking the time to share your experience. Clear communication and helping our clients understand what their vehicle needs now—and what can be planned for down the road—is very important to us. We’re especially glad to hear you could feel the difference after the repairs were completed. Thank you for trusting Grand Rapids Motorcar with your vehicle. We look forward to taking care of you again! - Tyler and Jake

- Grand Rapids Motorcar
5

Honestly reasonable and a family atmosphere!

Patricia, thank you so much for the 5-star review! We’re glad you felt both the value and the family atmosphere we work hard to provide. It was a pleasure having you in for your first visit, and we truly appreciate you trusting our team with your vehicle. We look forward to taking care of you for many years to come! — Rob, Ty & the Grand Rapids Motorcar Team

- Grand Rapids Motorcar
5

I liked the place everything was awesome experience i felt this is where my Q7 belongs for real they're so welcoming...Thank you Grand Rapids Motorcar.

Thank you so much for the 5-star review! We’re glad you had such a great experience with our team and, most importantly, that you felt your Q7 was in the right hands. Making our clients feel welcome and confident in where they bring their vehicles means a lot to us. We appreciate you choosing Grand Rapids Motorcar and look forward to taking care of you and your Audi Q7 in the future!

- Grand Rapids Motorcar
5

Great customer service and great work! Thanks

5

I have had my Jaguar for 10yrs and I wish I had knew of Grand Rapids MotorCar from the beginning. Their service is awesome and they are very honest about your diagnosis. Paris

Paris, thank you so much for the 5-star review and for trusting us with your Jaguar! Hearing that you wish you had found Grand Rapids Motorcar sooner is a tremendous compliment to our team. We believe great automotive service starts with an accurate diagnosis, honest recommendations, and giving our clients the information they need to make the right decisions for their vehicles. We’re glad you found us, and we look forward to taking care of you and your Jaguar for many years to come. Welcome to the Grand Rapids Motorcar family! - Ty, Sam, and Rob

- Grand Rapids Motorcar
5

Always professional and courteous. Work done right on time and fair honest pricing.

5

My key fobs were not communicating with my BMW 330I.....the fob batteries were fairly new, but they switched them out to their brand. Interstate and codes disappeared! The problem was resolved! The mechanics are always on their game and get the job done?

Nick, thank you for the great review and for continuing to trust our team with your BMW 330i! Sometimes the smallest components can create some pretty frustrating electrical issues, so we’re glad our technicians were able to track down the key fob communication problem and get everything working properly again. We truly appreciate your confidence in our team and your continued business since 2023. Thanks for being part of the Grand Rapids Motorcar family! - Cody, Gavin

- Grand Rapids Motorcar