Great service! Great communication. They quickly got my vehicle in and were able to diagnose the problems.
Dave, thank you for taking the time to leave a review, and welcome to Grand Rapids Motorcar! We're glad we could get your ProMaster in quickly and give you a clear picture of what was going on — between the transmission, the shifter, and the rear main seal, that's a lot to diagnose accurately, and we wanted to make sure you had the full picture before making any decisions. We know a transmission diagnosis isn't the news anyone wants to hear, so we appreciate you trusting us to get it right. If there's anything we could've done better to earn that 5th star, we'd genuinely love to hear it — feel free to reach out directly. Hope to see you again down the road! - Cody, Rob (Service Manager, 616-209-7115)
- Grand Rapids Motorcar