Very detailed overall inspectiin. However, the repair prices were extremely expensive.
At Grand Rapids Motorcar we always strive for 100% customer satisfaction for all our clients. It is our mission to make sure your vehicle is not only safe but will also run smoothly for as many miles driven. The Multi-point & Safety Inspection which you authorized ($65) does show our customers a lot of information about their vehicle's health. That can sometimes overwhelm our clients if not presented correctly, which I hope was not the case. It's our goal to make sure we break down every repair we quote based on your Concern, Safety, and finally Preventive Maintenance. Because you declined all the repairs except the inspection perhaps we may not have explained the value of those repairs, as well as our 3yr/36k parts & labor Peace of Mind Warranty, offered as a NAPA Gold AutoCare Center. I would love the opportunity to discuss the repairs with you personally to make sure we keep the Acura dependable for you. My direct # is 616-283-5708, and my email is [email protected].
- Grand Rapids Motorcar