Grand Rapids Auto Repair

Very attentive and professional. I felt very welcomed from the first time I walked into the reception area, as I had never been here before. They came highly recommended by a friend of mine from the Michiana BMW club and I was a little apprehensive, as I was having some major maintenance and repairs done to my 92 BMW 325i and had never used their service before. I needn't have worried though, as Rob met with me and detailed my service requests and then showed me around the facility and introduced me to some of the staff, including Sam, the tech who would be working on my car. Rob even arranged for Scott, one of the other techs, to drive me home to Zeeland after I left my car with them. From there, they made a very concise detailed write up of my vehicle, including pictures and recommendations for service. After I approved selected repairs, Cody went to work for a couple of days researching parts availability and getting everything coordinated. Repairs were then completed in a few days and they even delivered my car to another local company that was replacing the convertible top for me. All in all, I'm very satisfied with the service and attention my car and I received and so far so good. My first experience at GRMC has been positive and I would recommend them to anyone who needs a place they can trust to treat them and their vehicle properly. I will be back!

I purchased a car from them in December and came back for an oil change and brake adjustment. They were extremely professional and I felt the value was very fair.

Best place to service your car. I Can't say enough about GR Motorcar. They continually go above and beyond my expectations. Thank you guys for taking such great car of my cars! Service: General repairs & maintenance

Got me up and running during a very tough situation. They know BMW and are professional and thorough.

The owner and staff are excellent to work with at GR Motorcar! I have been taking my car there for years and have also given referrals. Each time, pleasant, speedy, solid service with a smile and great explanations! The overall experience is definitely 5 star!!

Just had my car serviced here-oil change- the process was very easy. They have a texting service that sent me a reminder about my appointment and kept me updated while they had my car, which was so helpful! The staff was friendly and they explained everything to me in an easy to understand way. The shop was very clean, professional looking, and they took good precautions to protect people during this corona virus pandemic. They have seating to wait in the shop, and they gave me a great deal for the July Oil Change special. I highly recommend and will be back!

Great service

As a former technician, I'm picky on where I'll take my family vehicles. I trust GRMC completely. Digital inspection was brilliant- It was helpful to see photos of findings. I now feel much better about our upcoming drive to the UP! (Thanks for getting my cruise control working!) I was kept updated on the progress of repairs- they communicated professionally through text. Very clean and well cared for facility. Fairly priced and they use high quality parts (and I know) Service: General repairs & maintenance