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5

I enjoy working with Grand Rapids Motorcar. They don't push unnecessary services, just present you with options to make an informed decision. Their communication and follow up is also excellent.

Thank you for choosing Grand Rapids Motorcar. We appreciate you taking the time to review our business, and are pleased you had a good experience.

- Grand Rapids Motorcar
4

Very attentive and professional. I felt very welcomed from the first time I walked into the reception area, as I had never been here before. They came highly recommended by a friend of mine from the Michiana BMW club and I was a little apprehensive, as I was having some major maintenance and repairs done to my 92 BMW 325i and had never used their service before. I needn't have worried though, as Rob met with me and detailed my service requests and then showed me around the facility and introduced me to some of the staff, including Sam, the tech who would be working on my car. Rob even arranged for Scott, one of the other techs, to drive me home to Zeeland after I left my car with them. From there, they made a very concise detailed write up of my vehicle, including pictures and recommendations for service. After I approved selected repairs, Cody went to work for a couple of days researching parts availability and getting everything coordinated. Repairs were then completed in a few days and they even delivered my car to another local company that was replacing the convertible top for me. All in all, I'm very satisfied with the service and attention my car and I received and so far so good. My first experience at GRMC has been positive and I would recommend them to anyone who needs a place they can trust to treat them and their vehicle properly. I will be back!

Thank you for choosing Grand Rapids Motorcar to service your BMW. We really appreciate your business, and are pleased to hear you had a great experience. Look forward to servicing your future repair needs.

- Grand Rapids Motorcar
5

I purchased a car from them in December and came back for an oil change and brake adjustment. They were extremely professional and I felt the value was very fair.

Thank you for choosing Grand Rapids Motorcar for your vehicle purchase and repairs. We really appreciate your business & look forward to continuing our business relationship.

- Grand Rapids Motorcar
5

Thank you for your 5-star review! Grand Rapids Motorcar appreciates you taking the time to share your positive experience. We look forward to servicing your vehicle in the future.

- Grand Rapids Motorcar
5

Best place to service your car. I Can't say enough about GR Motorcar. They continually go above and beyond my expectations. Thank you guys for taking such great car of my cars! Service: General repairs & maintenance

Thank you for taking the time to review Grand Rapids Motorcar. We are delighted to have built a relationship with you that goes beyond the repairing of your vehicles. Diana, thank you for trusting us! We look forward to servicing your vehicles in the future.

- Grand Rapids Motorcar
5

Got me up and running during a very tough situation. They know BMW and are professional and thorough.

Thank you for your 5-star review! We truly appreciate your business and look forward to continuing to service your BMW in the future.

- Grand Rapids Motorcar
5

The owner and staff are excellent to work with at GR Motorcar! I have been taking my car there for years and have also given referrals. Each time, pleasant, speedy, solid service with a smile and great explanations! The overall experience is definitely 5 star!!

Thank you for your 5-star review! Grand Rapids Motorcar strives for 100% customer satisfaction. We are pleased to have met or exceeded your expectation. We look forward to seeing you in the future. Thank you, Molly!

- Grand Rapids Motorcar
5

Just had my car serviced here-oil change- the process was very easy. They have a texting service that sent me a reminder about my appointment and kept me updated while they had my car, which was so helpful! The staff was friendly and they explained everything to me in an easy to understand way. The shop was very clean, professional looking, and they took good precautions to protect people during this corona virus pandemic. They have seating to wait in the shop, and they gave me a great deal for the July Oil Change special. I highly recommend and will be back!

Thank you for your 5-star review. Grand Rapids Motorcar is grateful to have you as a new customer, and we are pleased you had a great 1st time experience. We look forward to continuing to service your vehicle in the future. Thanks, Shelby!

- Grand Rapids Motorcar
5

Grand Rapids Motorcar appreciates and values you as a customer. James, thank you for your review!

- Grand Rapids Motorcar
5

Great service

Thank you for your 5-star review. We appreciate you choosing Grand Rapids Motorcar and look forward to servicing your vehicle in the future.

- Grand Rapids Motorcar
Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.