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5

I called Grand Rapids Motorcar Service after shopping around at several other repair shops, and the above all else, the thing that wowed me the most was their customer service. I worked with Rob, and the entire time my car was in the shop, he was keeping me in the loop, updating me with estimates and pictures, as well as informing me of things I might want to keep an eye on down the road. This helped ease the anxiety of receiving that final work order and dreading the bottom line. Rob’s diligence in keeping me informed about my car made sure there were no surprises, and my total came out to pretty much right where he told me it would. They offer an awesome warranty with their service, and as a first time customer, they’ll definitely be my go-to shop from here on out. Great job!

Grand Rapids Motorcar is committed to building relationships with each of our customers which we believe starts with excellent customer service. We are extremely pleased to hear that we have met or exceeded your expectations. We look forward to servicing your vehicle in the future. Thank you, Austin!

- Grand Rapids Motorcar
5

Very fair and honest mechanics. They gave me a loaner car, so I was never without a vehicle. Got all of my issues fixed at their quoted price.

Grand Rapids Motorcar aims for 100% customer satisfaction. We are happy to have achieved that. We look forward to continuing to service your vehicle in the future. Thanks, Jack!

- Grand Rapids Motorcar
5

Thank you for your 5-star review. We appreciate and value you as a customer.

- Grand Rapids Motorcar
5

This is THE one non - OEM place I would highly recommend for service. I brought my 2007 Honda Oddysey for non - working power windows. They did a thorough inspection and identified several items that needed attention. What I liked about it - line by line breakdown of recommended repairs with pricing for each, and recommended repairs were classified in order of importance (so you can choose what you want done). The staff is courteous, their technicians are thorough and you get an overall sense of honesty, unlike other repairs shops that keep adding unnecessary items just to make more money from you. Being your vehicle in to Grand Rapids Motorcar Service. You won't regret it!

Thank you so much for your kind words. Grand Rapids Motorcar is grateful to have you as a first time customer. We are committed to building customer relationships that we feel is very important in sustaining our business. We look forward to servicing your vehicle in the future. Again, thank you Marissa!

- Grand Rapids Motorcar
5

Had a chance to bring my car in for service, and was extremely pleased. Rob was so great to deal with. I found them to be straightforward and very fair. Would happily bring my car back to them and definitely recommend.

Thank you so much for taking time to review our services. We strive for 100% customer satisfaction and are committed to building customer relationships. We are happy to have met or exceeded your expectation. We look forward to servicing your vehicle in the future. Thanks again, Andrew!

- Grand Rapids Motorcar
5

Thank you Kelly for your 5 star review. We appreciate you choosing Grand Rapids Motorcar.

- Grand Rapids Motorcar
5

The best auto service from GR Motor Car. Tom & Rob always provide professional, reliable, honest & affordable repair services. Also great used car service experience.

Thank you for taking time to review Grand Rapids Motorcar. We appreciate your business & look forward to servicing your vehicle in the future.

- Grand Rapids Motorcar
5

I was referred here by a good friend/former boss. They have done several repairs for me of which they included me in final decisions and pricing before they did any of the work to make sure I could afford the services they were providing. Tom(the owner) has gone above and beyond to make my times here as painless as possible because I think we can all agree car repairs don’t typically happen when we are prepared for them. Rob the service advisor is top notch, amazing service and very informative of all situations with my vehicle. He has made sure to include me in all repairs little or big to ensure it was what I wanted them to do for my budget. All around amazing service and very trustworthy company and you can’t say that for just any car repair place. I would recommend them to friends and family. Amazing customer service. I am so so thankful for them in tough times. 😊

Thank you Sam! We value your loyalty to Grand Rapids Motorcar. We always strive for excellent customer service & are happy to have met your expectations. Look forward to servicing your vehicle for years to come.

- Grand Rapids Motorcar
5

Was in there a month ago for an inspection they did an awesome job

Thank you for your 5 star review. Grand Rapids Motorcar appreciates your business.

- Grand Rapids Motorcar
5

I've always had good experiences dealing with GR motorcar. Even after moving to the east side of the state I still get any car repairs done here while I'm visiting the area. Very professional and they do great work.

We appreciate that you are still loyal to Grand Rapids Motorcar when you are visiting the area. Jon, thank you for your 5 star review!

- Grand Rapids Motorcar
Grand Rapids Motorcar is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Grand Rapids Motorcar (616) 209-7115 if you have any issues in accessing any area of our website.